Privacy Policy Joris Van Dijck

This privacy policy applies to the website and services of Joris van Dijck. We attach great importance to the protection of your personal data and ensure that it is handled carefully and confidentially, in accordance with the General Data Protection Regulation (GDPR) and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

1. Data Controller

Joris van Dijck
Grensstraat 6-8, 2200 Herentals
info@jorisvandijck.be
+32 (0)14 23 11 10

2. What personal data do we collect?

We only collect the data strictly necessary for the performance of our services and the improvement of our website. This may include:

  • First and last name

  • Address details

  • Email address and telephone number

  • Company information

  • Data you enter yourself via the contact form

  • Technical data such as IP address, browser information and cookies

3. Why do we process personal data?

We use your data for the following purposes:

  • Responding to questions submitted via the contact form

  • Executing our services and deliveries

  • Managing customer administration and invoicing

  • Improving the operation and security of our website

  • Sending information or newsletters (only if you have given your consent)

4. Legal basis of processing

We process personal data based on:

  • Consent (e.g., for receiving newsletters or using non-essential cookies)

  • Contractual necessity (for executing an order, delivery, or service)

  • Legal obligation (e.g., fiscal obligations)

  • Legitimate interest (such as improving our website and services)

5. Cookies

Our website uses cookies.

  • Essential cookies are necessary for the functioning of the website.

  • For analytical or marketing cookies, we ask for your consent via the cookie banner.

More information can be found in our separate cookie policy.

6. How long do we store your data?

We do not retain personal data longer than necessary to achieve the purposes for which it was collected, taking into account legal retention periods.

7. Sharing data with third parties

We never sell your data to third parties. Data may only be shared with:

  • External partners who support us in IT, hosting, or administration (and who are bound by a data processing agreement)

  • Government authorities when legally required

8. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Your rights

You always have the right to:

  • Access your personal data

  • Correct or delete your data

  • Restrict processing

  • Object to processing

  • Data portability

You can exercise these rights by contacting us at [insert email address]. We will process your request within one month.

10. Complaints

If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Data Protection Authority (DPA):
Drukpersstraat 35, 1000 Brussels
www.gegevensbeschermingsautoriteit.be

11. Changes

This privacy policy may be updated if required by law or changes in our operations. The most recent version is always available on our website.